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Read Our COVID-19 updates

COVID-19 Update

As always, the health and safety of our valued patients and team is of paramount importance to us.

We (Dr. Will, Dr. Erin, Maggi, and Wendy) are very excited to re-open our doors and welcome you into our thoroughly cleaned environment. The past three months have been very interesting to say the least. It has allowed us to prepare and understand all the requirements necessary to fully re-open Johnston Health Center.

The Ontario Chiropractic College (our regulating body) has been incredible with sending detailed information to ensure we are following all government guidelines to make our office safe. We have implemented changes to keep you and our team safe moving forward. Here are a few examples:

  • Masks are now mandatory inside public spaces in Simcoe Muskoka. Please be sure to wear one, or one will be provided for you
  • We will be asking you brief Covid-19 questions over the phone when booking your appointment to determine any exposure or symptoms.
  • We have installed plexiglass around the front desk.
  • There is limited seating in our waiting room to promote and encourage physical distancing.
  • Hand sanitizer is available throughout the clinic. We ask that you use the sanitizer or wash your hands with soap and water when entering and exiting the clinic.
  • Tap is available for debit or credit card payments.
  • Statements will be emailed to minimize the exchange of paper.
  • All high touch surfaces will be sanitized between patients.
  • Dr. Will & Dr. Erin will wash or sanitize their hands prior to each treatment. Gloves can be worn as requested.
  • When you arrive for your appointment, you can feel free to wait in your car. Simply call us at the office 705-728-3070 to let us know you have arrived and we will wave you in when the sanitization process is complete and we are ready to welcome you in.

If you are at high risk for Covid-19, we can arrange a time for you to come into the clinic privately to minimize any exposure and risk, simply mention your concern when you call to book your appointment. Again, your health and safety is of paramount importance to us and we are here to help. This has always been our top priority and even more so under these very unique circumstances.

Most importantly, please keep the lines of communication open. We welcome the feedback and want to make safe adjustments to be sure your experience in our office a stress free one. Remember, we are all in this together and understand that these are very trying times.

If you are concerned about coming into the office, talk to us. We may be able to help you over the phone. Share your thoughts, we will do our best to alleviate your concerns and fears.

Together, we will get through this. Together we will be safe.

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